Intro
Are you a product manager who is craving the chance to move the needle on major business KPIs? Do you have a product passion for the world of growth, adoption, engagement and retention? Are you up for the challenge of strategically steering the growth of one of Europe’s leading compliance and security platforms? Then this is the role for you!
Company
DataGuard is a fast-growing tech company with a clear purpose: we protect the people behind the data. With over 250 Guards and Guardettes in four cities (Munich, Berlin, London and Vienna), we help more than 3,000 international customers to thrive with Privacy, Information Security and Compliance (PIC). To do that, we combine best-in-class expert support with our self-developed SaaS platform to offer an all-in-one solution for PIC.
Responsibilities
- You’ll be laser-focussed on metrics like adoption, engagement, retention - as well as the knock-on effect these have on expansion and churn. You’ll define and measure target usage frequency across our apps and capabilities, boost engagement through manufactured loops and create qualitative growth models that help us reach our goals.
- As you take ownership of capabilities that help our customers level up their compliance and security maturity, you’ll ensure that our platform delivers continuous value.
- Thinking ahead is your modus operandi. You light the path for strategic development of our platform capabilities and decide what we prioritise now, next and later.
- You spend 50% of your time on research and strategy, 30% on delivery and operations, and 20% on go-to-market.
- You're obsessed with the customer and conduct research and interviews constantly to get to the root of their biggest challenges. You identify growth opportunities by combining your customer research with competitor and market insights.
- You don't shy away from hard problems or decisions (e.g. launch a feature vs. to reduce technical debt, re-using legacy features to quickly win customers vs. playing the long-term game).
- With the help of the rest of the Product team, you ensure that our customer experience is delightful, and our value proposition is always relevant. You also make sure that we are compliant; we walk the talk.
- As DataGuard is a Series B scale-up, you will be in a unique position. Building products for 100s of people require different skills than products serving 100,000s of people. You consider yourself a learner, a product adventurer, a doer who is willing to take the bet.
In addition, we value the following attributes as fundamental skills and qualities expected of a product person:
- A good sense of humour and the humility of a beginner.
- Ability to debate, disagree and commit.
- Responsibility of the entire product lifecycle from discovery to go-to-market.
- Willingness to develop a deep understanding in Privacy, InfoSec & Compliance domains.
- Having a competitive eye for positioning, prioritising, pricing, and messaging.
- Being the voice of the customer and the go-to person for customer problems and needs.
- Communicating and evangelising features and products.
- Leading and influencing without authority.
- Kindness and care towards all individuals.
Profile
- At least 4+ years of experience in B2B SaaS product management
- Proven ability to increase acquisition, conversion and customer retention
- Excellent collaboration and leadership skills to gain buy-in on strategic decisions
- Execution mentality with responsibility for the entire product lifecycle from discovery to launch.
- Willingness to develop a deep understanding in the areas of data privacy, information security and compliance.
- A keen eye for positioning, prioritisation, pricing and messaging demonstrates a competitive approach.
Plus:
- German language proficiency at C1 level is a big plus. Language skills facilitate effective communication with German-speaking stakeholders and customers.
- Start-up or scale-up environment experience, especially in a growth orientated role.
- Working with product data platforms, e.g. Amplitude, Gainsight PX...
- Experienced user of Figma
- Familiarity with data privacy regulations, information security best practices or compliance frameworks is an advantage.
LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS:No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills – and together we will make great things happen. We are looking forward to meeting you!
